Family Support Specialist

About the Position:

Do you have lived experience as a caregiver supporting a child through mental health, behavioral health, or substance use challenges? Oregon Community Programs (OCP) is looking for a safe, welcoming individual to join our team as a Family Support Specialist (FSS). 

This is a part-time hourly position (minimum of 10 hours per week, with potential for additional hours depending on growing program needs).  

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Minimum Qualifications:
  • Must have certification as Family Support Specialist or obtain it within 90 days of hire 
    • Candidates who are not already certified must be able to attend in-person training in Roseburg: Monday, July 13th– Friday, July 17th 8:30am-4:30pm. Enrolment fee, time, and mileage will be covered. 
    • Lived experience as the primary caregiver for a child with mental health, behavioral health, or substance abuse challenges and firsthand experience helping them navigate services and systems of care. 
  • Able to provide a safe, welcoming, and supportive culture for caregivers from all walks of life, receiving services at the community level. 
  • Comfortable working in the community and in client homes as needed. 
  • Valid driver’s license and reliable personal transportation. 
Our Ideal Candidate:
  • Certified as a Family Support Specialist, Traditional Health Worker through Oregon Health Authority.   
    • We strongly encourage candidates with applicable lived experience to apply, even if they do not currently hold a Family Support Specialist certification.   
  • Experience using a strengths-based approach. 
  • Strong communication skills and ability to apply feedback.  
  • Able to maintain accurate records and documentation.  
Primary responsibilities of this position:
  • Assist caregivers in the navigation of services and systems of care for youth experiencing mental health, behavioral health, or substance use challenges. 
  • Collaborate with the clinical team to improve community engagement for youth, young adults, and caregivers/families.  
  • Assess the needs and strengths of the families and identify areas for growth and development. 
  • Collect outcome and assessment data from caregivers and youth; complete and maintain records and documentation for clinical-based work. 
  • Model, coach, and help practice a variety of coping skills for wellness and treatment.  
  • Participate in weekly team clinical meetings, supervision, and additional trainings or meetings as requested.   
  • Participate in Oregon Health Authority (OHA) IIBHT training and other continuing education opportunities as assigned by the supervisor.   
What we offer:
  • Base compensation:  Starting hourly rate is $19.84, may be higher depending on education, experience, and/or other pay differentials. 
  • Eligible for performance-based increase up to 3% at 6-month review. 
  • Mileage reimbursement.   
  • Employee Assistance Program (EAP) provides support services including counseling and wellness resources.  
  • We model and promote communication that fosters connection, respect, and honors each other’s strengths and differences. 
  • An opportunity to change the lives of young people and their families.   
Benefits and perks:
  • This position qualifies for Oregon Sick Leave Law:  Receive 1 hour of protected sick time for every 30 hours you work, up to 40 hours of sick time per year. You can start taking sick time after you’ve worked for your employer for 90 days (about 3 months).  
  • Extensive Training and Supervision  
  • Relaxed Work Environment  
  • Excellent Admin Support  
  • Flexible Work Schedule  
  • Family Friendly  
  • Staff Social Events  
  • Dog Friendly Office   
Employment Details:

Department: IIBHT  

Reports to:   Madison Myers, IIBHT Program Manager 

Classification: Hourly, Non-Exempt  

Job Grade 10: Starting hourly rate is $19.84, may be higher depending on education, experience, and/or other pay differentials. Eligible for performance-based increase up to 3% at 6-month review.   

Hours: Monday – Friday, flexible schedule to accommodate caregivers’ schedules. Minimum of 10 hours per week, with potential for additional hours depending on growing program needs. 

Location: In-person, at 1170 Pearl St. Eugene, OR. Work also takes place in client homes and in the community.  

DIVERSE CANDIDATES ENCOURAGED TO APPLY 

Research shows that women and people of color are less likely to apply for positions if they do not meet 100% of the qualifications. OCP actively encourages submissions from people of color and LGBTQI+ applicants, especially given the prevalence of youth and families in our services from historically marginalized communities. We want to find the best candidate for the job, and that person may be one who comes with relevant transferable skills from a variety of sources and experiences. 

OCP IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER  

We are committed to creating a work environment and culture where our team members grow and thrive. OCP offers flexible work hours, a friendly team atmosphere including staff social events and a dog-friendly office environment. Of course, we are focused on our business, but productivity and flexibility go hand in hand.

We acknowledge that one marker of a healthy organization is strong connections among staff. We strive to maintain an environment where colleagues take time to learn about one another and celebrate diverse ideas and interests. We connect with people in a friendly and outgoing way and respond quickly and supportively to changing situations or conditions. We collaborate as a team and enjoy bouncing ideas off of each other.

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