Office Supervisor

About the Position:

Oregon Community Programs provides a range of behavioral and mental health services to children, youth, and their families across a variety of settings, including families of origin, kinship care, foster care, and Treatment Foster Care. 

As our Office Supervisor, you will be an essential part of our team, helping create a welcoming, organized, and efficient workplace. Working closely with our Operations Director, you will oversee daily office operations, support smooth workflows, and help ensure our team has the resources and environment they need to do their best work. 

This role is perfect for someone who enjoys creating order, building positive relationships, and being a welcoming presence for staff, clients, and visitors. You’ll help maintain a professional and inviting office environment while contributing to our supportive, person-centered culture. 

At OCP, we value connection and collaboration. We offer a friendly work atmosphere with staff social events, a supportive team environment, and a dog-friendly office where you can feel at home while making a difference in the lives of children and families. 

This is a full-time position. 

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Minimum Job Requirements:  
  • Two-year college degree and two years’ experience in office administration, OR a comparable combination of education and experience relevant to this position.  
  • College-level reasoning and language skills, and proficient using essential components of math  
  • Highly proficient in full Microsoft Suite, Microsoft Teams, and high level of confidence learning new software and programs (will be tested)  
  • Experience being the central hub of information. Respond to questions from management, therapists, colleagues, vendors, and community partners.  
  • Ability to remain calm and lead others  
  • Respectful, open, unbiased, and accepting attitude toward staff, clients and their families  
  • Reliable transportation, driver’s license, good driving record, and insurance 
Our Ideal Candidate: 
  • Skilled at making people from all walks of life feel welcome, and remain calm with clients who may use challenging or offensive language  
  • Fosters a positive, welcoming, and collaborative work environment with colleagues 
  • Trustworthy, reliable, solution-focused, takes initiative and follows through, capable of working independently after being trained and gaining experience  
  • Superior emotional intelligence competencies in areas of self-awareness, self-management, social awareness, and relationship management  
  • Organized, capable of juggling multiple tasks, working through shifting priorities, and sustain mental focus  
  • Supervisory experience preferred 
  • Spanish bilingual candidates preferred 
Essential Responsibilities:
  • Responsible for the office operating efficiently and effectively for its staff and clients including front office/lobby, childcare, meeting and therapy rooms, common areas, kitchens, file room, and office transitions.  
  • Supervise reception and onsite childcare staff. Arrange for backup coverage when needed or provide it yourself if necessary. Oversee, understand, and train others on all the front desk components of Electronic Health Records system. Maintain user-friendly policies and procedures for front desk and lobby.  
  • Triage unusual circumstances that arise in the lobby, front desk, first floor, and right outside our building. Assess and triage minor facility safety or repair needs for follow up. Coordinate building inspections, fire drills, and recurring maintenance items. Work with security and fire systems that are managed by IT.  
  • Be solution-focused, using creative approaches and sound judgment as situations arise/requests come in.  
  • Point person for making range of purchases and other arrangements across the agency 
  • Willingness to undertake new projects, including a future scheduling system for clinical sessions and childcare  
  • Miscellaneous  
  • Assist with other admin team duties after being cross trained  
  • Maintain spreadsheets and data entry as needed  
  • Facilitate agency-wide projects as assigned  
  • Handle logistics for holiday and summer parties, staff socials, and other celebrations  
  • Other duties as needed.
What We Offer: 
  • Welcoming team atmosphere, flexibility, and appreciation for having a life outside of work.   
  • We model and promote communication that fosters connection, respect, and honoring each other’s strengths and differences.    
  • An opportunity to change the lives of young people and their families.   
  • Competitive benefits: Comprehensive medical and dental insurance, including prescription, vision, and alternative care coverage (90% employer paid), life insurance, employer retirement match contributions to 403(b) plan, and more.  
  • Paid time off: 33 paid holiday and vacation days/year, separate accrual for sick time.  
  • Dog friendly office, fun staff social events, people-centered culture.  
Benefits and perks:
  • 403(b) Plan
  • Parental Leave
  • Family Friendly
  • Employer Retirement Contributions Match (4% of gross wages vested after 3 years)
  • Flexible Spending Plan
  • Relaxed Work Environment
  • Excellent Admin Support
  • Flexible Work Schedule
  • Medical, Dental & Vision (90% employer paid)
  • Staff Social Events
  • Employer Paid Life Insurance
  • Employee Assistance Plan (Access to FREE appointments with a mental health counselor, & other supportive benefits)
  • Paid Vacation Days (14hrs/month for full time employees)
  • Personal & Sick Time (8hrs/month for full time employees)
  • Paid Holidays & Office Closures (12 days)
  • Dog Friendly Office
  • Health Reimbursement Arrangement
Employment Details:

Job Title: Office Supervisor

Reports to: Dana Singer, Operations Director

Classification: Salary, Non-Exempt

Job Grade 14: Starting Salary $55,900 – 59,000 per year depending on experience and other pay equity differentials.  Higher for bilingual in Spanish.  Eligible for compensation increase of up to 3% at six months.   

Hours: Monday-Friday in office, normal business hours. 

Location: In person, at 1170 Pearl St. Eugene, OR. Must be able to reliably commute or planning to relocate before starting work. 

DIVERSE CANDIDATES ENCOURAGED TO APPLY 

Research shows that women and people of color are less likely to apply for positions if they do not meet 100% of the qualifications. OCP actively encourages submissions from people of color and LGBTQI+ applicants, especially given the prevalence of youth and families in our services from historically marginalized communities. We want to find the best candidate for the job, and that person may be one who comes with relevant transferable skills from a variety of sources and experiences. 

 We are committed to creating a diverse workforce by hiring people who bring new perspectives and experiences to our team. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

OCP IS AN EQUAL OPPORTUNITY, AFFIRMATIVE ACTION EMPLOYER  

We are committed to creating a work environment and culture where our team members grow and thrive. OCP offers flexible work hours, a friendly team atmosphere including staff social events and a dog-friendly office environment. Of course, we are focused on our business, but productivity and flexibility go hand in hand.

We acknowledge that one marker of a healthy organization is strong connections among staff. We strive to maintain an environment where colleagues take time to learn about one another and celebrate diverse ideas and interests. We connect with people in a friendly and outgoing way and respond quickly and supportively to changing situations or conditions. We collaborate as a team and enjoy bouncing ideas off of each other.

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