Program Manager for Outpatient Behavioral Health

Now Hiring! 

Want to make a real difference for children and families?  At Oregon Community Programs, that’s our mission and why we’ve been a leading provider of outpatient behavioral health and specialized foster care in Lane County and beyond.   As our Program Manager you will play a key role in making certain our clinical staff have the support and clinical supervision they need to operate smoothly and reach more families in need.  You’ll ensure our team of outpatient therapists and skills trainers are supported and trained to provide outstanding empirically-based treatment to children and families with behavioral health challenges in the office and in the community.

An uneventful day isn’t something you’ll experience very often at OCP.  Some days you’ll be running clinical supervision meetings and some days you’ll be offering on-call support to a therapist with an urgent clinical question.  A key goal will be helping therapists refine and enhance their clinical skills within empirically-based protocols.  You will support clinicians with balancing creativity and empathic response with delivering interventions in the most effective manner possible.

You’re right for this position if you:

  • Value evidence based treatment interventions.  OCP is dedicated to providing interventions that are proven to be effective by the best research.  We provide evidence-based parent management training, Trauma Focused-Cognitive Behavioral Therapy, Parent Child Interaction Therapy, and other evidence based offerings.
  • Like working in a team environment.  With your ability to quickly connect with people in a friendly and outgoing way and your ability to react and adjust quickly to changing situations or conditions, you’re able to come up with practical plans for any issue that comes your way.  Your persuasive communications skills allow you to gain the interest and buy-in from others.
  • Are comfortable with professional ethics.  You know the rules that govern professional therapy and can easily walk clinicians through professional and ethical issues in a way that empowers their growth and ensures safety for all in the therapy environment.  You may provide licensure supervision where needed.
  • Can balance coaching and support.  Each therapist under your supervision is in a different stage of their professional development and you can modulate your approach to meet them where they are and move them along their growth edges.  You are comfortable giving feedback that is clear and kind.    
  • Are a creative problem solver with a strong desire to learn.  Asking “why” comes naturally to you to make sure you really understand what’s going on so you can explore options and provide clear and accurate guidance.  You’ll often be figuring out a creative solution to a challenge or opportunity you’ve never encountered before.
  • Are comfortable with change that leads to improvement.  Nonprofits are always navigating a changing world of funding, regulations, and new opportunities. Consistency is critical, but identifying how we can move to a faster, more efficient process can help our programs increase their impact.  You are open to new options to support mission delivery.
  • Take initiative.  You have an eagerness to take on new things. You know when something needs to be done and will act quickly to collaborate with others to get it done. 

Here’s what we have:

  • Variety. We provide a whole array of outpatient therapy and specialized foster care services for children and families, including the most established and validated evidence-based practices.  Our services are flexible to meet the needs of families, which means something new happens every day. 
  • Flexible and relaxed work environment.  Of course, we are focused on our business, but productivity and flexibility go hand in hand.  And, did we mention we are dog friendly?   
  • Opportunity to make a difference.  Our agency is ready to grow and you can help build it into something special for the future for the children and families of Lane County and beyond.

Responsibilities of Program Manager include:

  • Provides clinical oversight of Connections’ skills training, individual and family therapy staff
  • Provides group and individual clinical supervision to clinical staff; monitors staff performance and contract compliance through direct supervision and the electronic client record (CT) and gives feedback to therapists as needed.
  • Provides after-hours on-call coverage on a rotating basis for participating parents and program youth, including, but not limited to, the management of behavioral crises
  • Ensures that clinicians are utilizing empirically-validated services and operating within their competence
  • Reviews and monitors clinical records within the electronic client record (ClinicTracker), and signs documents to meet state regulatory standards for treatment plans and assessments
  • Offers direct services for a caseload of clients as necessary to remain current in practice and technique.
  • Provides proper record keeping and documentation for all clinical and supervisory activities
  • Leads weekly clinical team meetings
  • Collaborates with Outpatient Program Director to complete Performance Appraisals and Professional Development Plans for all staff
  • Participates in on-going agency-level quality improvement activities
  • Participates in hiring of program staff and mental health interns
  • Knows and consistently implements all agency established policies, procedures, protocols, and personnel guidelines
  • Works closely with the Outpatient Program Director (OPD) on the following duties:
    • Develop and manage the program budget
    • Compile program evaluation data
    • Adhere to all applicable county, state, and other regulations
    • Develop contracts and oversee compliance with existing contracts
    • Provide coverage if OPD unable to attend community liaison activities and CCO meetings
    • Hire all new employees and Connections interns
    • Support the consistent and high-quality documentation of all Medicaid services across the agency
  • Performs other related duties as required

Minimum Qualifications:

  • Master’s degree in Counseling, Clinical Psychology, Social Work or other behavioral sciences field, preferred,
  • Active Oregon Licensure in professional field.
  • Experience assessing and treating families, children, and adolescents
  • Experience managing the administrative components of treatment (case documentation, coordination with other community agencies, etc.) and supervising staff/therapists
  • Demonstrated ability to function in a team setting
  • Excellent communication skills – verbal and written
  • Demonstrated coordination and organizational skills
  • Must have a respectful, open, accepting attitude toward clients and their families.
  • Reliable car, valid driver’s license, adequate automobile liability insurance

Strongly Preferred:

  • Experience in both clinical and administrative supervision.  Advanced supervision training or certification.
  • Familiarity and enthusiasm for operating within evidence-based models with fidelity measures
  • Experience with creating behavioral plans for youth with behaviorally challenging children
  • Experience with intellectual testing, and creating behavioral plans for youth with intellectual/developmental challenges (e.g., Special Education)

Successful candidates will receive:

Competitive benefits include:

  • Comprehensive medical/dental insurance (medical ~85% employer-paid; dental 80% employer-paid)
  • Health Reimbursement Arrangement (available to staff on OCP’s medical insurance plan)
  • Paid life insurance
  • Paid sick/vacation time (14 hours/month vacation time and 8 hours/month sick leave for full-time employees)
  • Employer retirement contributions (averaging 4% per month and not contingent on employee contributions)
  • 11 Paid holidays per year
  • Employee Assistance Plan (6 visits per issue, available to all staff)
  • Flexible Spending plan

Job Classification:       MH 11 ($52,000-$55,000/year starting salary plus benefits for FTE’d positions) (base salary is higher for fluent English/Spanish speaking employees)

Salary range: $52,000– $55, 000/year

FTE:                             0.50 – 1.0 FTE

Supervisor:                  Evyan Stuart, Outpatient Program Director

Starting Date:             Friday, Nov. 15 at 5 p.m. or until filled

Submit a resume and cover letter to Resumes sent without a cover letter will not be considered.

Oregon Community Programs is an Equal Opportunity Employer.