Assistant Program Manager-Foster Parent Trainer/Certifier

About the Position:

Compensation: $66,227 to $74,048/year depending on experience, bilingual capabilities, and other pay
equity differentials.  Eligible for compensation increase at six months.

This is a full-time position with potential for leadership advancement within 12 months as proficiency is demonstrated.

Are you passionate about ensuring the success and safety of youth in foster care and supporting foster parents? Interested in a unique opportunity to be mentored into a leadership position with supervisor responsibilities? Come be a part of a dynamic team committed to changing the life trajectory of foster youth.  Oregon Community Programs is the preeminent provider of Treatment Foster Care in Oregon.  We certify our own treatment foster homes, providing training and support that far exceeds regular foster care settings. Our programs deliver nurturing homes paired with behavioral health services to qualifying youth referred from the Oregon Child Welfare system and Oregon Youth Authority. Our foster parents receive substantial day-to-day support from our entire team. OCPs TFC (Treatment Foster Care) programs address the needs of the whole youth and work with various community partners to ensure their long-term stability.

OCP is adding a new position to the Behavioral Health Treatment Foster Care Certification Team (BH TFC). The Certification team recruits, trains, and certifies OCP treatment foster parent homes throughout Lane County and in surrounding counties. Working closely with the longtime Certification Program Manager, this position will coordinate all aspects of the recruitment, training and certification process for several foster homes in Lane County. We are looking for a person who is passionate about supporting foster youth and their families, capable of communicating clearly and compassionately, and skilled in problem-solving complex situations

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Job Requirements:
  • Bachelor’s degree in human services field and at least 4 years’ experience with foster care delivery at an organization. Or minimum 10 years’ experience providing services to foster care specific settings in lieu of educational requirement.
  • Experience collaborating with community partners.
  • Demonstrated ability to navigate crucial conversations with clarity and kindness.
  • Comfortable discussing personal growth in areas of Equity, Inclusion and Belonging.
  • Ability to synthesize multiple points of information in writing in a timely manner; address situations that arise in documentation that meets regulatory standards.
  • Proficient in typing/keyboarding, using MS Office, and very comfortable learning new web-based platforms extensively.
  • Valid driver’s license and consistent access to reliable personal vehicle.
Our Ideal Candidate:
  • Promotes a positive work environment using collaborative leadership skills. 
  • Self-directed and resourceful, takes responsibility for the success of initiatives and projects.
  • Organized and dependable with excellent follow through. Capable of creating and maintaining organizational systems to promote workflow efficiency.
  • Easily communicates warmth and support to treatment foster parents, even in challenging situations that require corrective feedback.
  • Committed to promoting Equity, Inclusion and Belonging for families and staff.
  • Maintains a growth mindset and openness to learning new strategies. Able to see multiple perspectives of an issue and choose a course of action based on thoughtful analysis, consultation, and reflection.
  • Possesses strong communication skills and an ability to hold multiple perspectives while finding a common solution.
  • Specialized training and/or knowledge with historically underserved communities and understands systems of oppression  
  • Experience with evidenced-based practices and/or training models that promote behavior change.
Primary Responsibilities:

Recruitment

  • Dynamically engage with prospective treatment care foster parents in representative community settings.
  • Follows up with inquiries from prospective foster parents quickly, with documentation of efforts in our agency tracking system.
  • Helps develop recruitment marketing strategies and materials, working with marketing coordinator and program manager.
  • Identifies pathways to promote foster parent retention.

Training

  • Conducts initial foster parent training in accordance with regulatory standards and treatment fidelity, using our TFCO Foster Parent Training Manual and the Trainer’s Manual.
  • Updates those materials as instructed by the treatment foster care experts and ensures clear dissemination of any changes.
  • Collaboratively identify additional foster parent training needs using a trauma-informed lens.
  • Participates in ongoing training, distills and conveys that information to foster parents and certification staff.

Certification

  • In coordination with Certification Manager, the Assistant Manager oversees the entire certification process, including developing a deep understanding of relevant rule sets, clear workflows, and an emphasis on quality improvement.
  • Completes initial comprehensive home studies and again for annual recertification.
  • Provides clear and constructive feedback to foster homes when needed.
  • Conducts monthly foster home visits. Responds to emerging issues with prompt feedback and attention in ways that are respectful, compassionate, and will promote positive behavior change.

Leadership

  • Works closely with the full BH TFC team to identify emerging issues, make training or coaching recommendations and identify necessary process changes to ensure smooth communication between parties.
  • Provides backup support to clinical team leads who are responsible for on-call rotation to foster parents, including some evenings and weekends.
  • Represents OCP and maintains positive relationships with key stakeholders, culturally specific programs, and other community partners, including OYA, ODHS, and Foster Plus.
  • Ensures compliance with applicable state, county and other regulations, record-keeping, and documentation across different platforms. Tracks and reports required program data.
  • Become familiar with management duties including supervision practices, facilitating team meetings, and evaluative measures for staff performance.
Benefits & Perks:
  • 403(b) Plan
  • Parental Leave
  • Family Friendly
  • Employer Retirement Contributions 
  • Flexible Spending Plan
  • Relaxed Work Environment
  • Excellent Admin Support
  • Flexible Work Schedule
  • Medical, Dental & Vision (90% employer paid)
  • Staff Social Events
  • Employer Paid Life Insurance
  • Employee Assistance Plan (Access to FREE appointments with a mental health counselor, & other supportive benefits)
  • Paid Vacation Days (7hrs/month for half time employees)
  • Personal & Sick Time (4hrs/month for half time employees)
  • Paid Holidays & Office Closures (12 days)
  • Dog Friendly Office
  • Health Reimbursement Arrangement
What we offer:
  • Welcoming team atmosphere, flexibility, and appreciation for having a life outside of work.  
  • We model and promote communication that fosters connection, respect and honoring each other’s strengths and differences.   
  • An opportunity to change the lives of young people and their families. 
  • A commitment to rectifying social inequities placed on LGTQIA+ youth. 
  • Competitive benefits: Comprehensive medical and dental insurance, including prescription, vision, and alternative care coverage (90% employer paid), life insurance, employer retirement contributions to 403(b) plan, and more. 
  • Paid time off: 33 paid holiday and vacation days/year, separate accrual for sick time. 
  • Dog friendly office, fun staff social events, people-centered culture. 
Culture & Environment:

We are committed to creating a work environment and culture where our team members grow and thrive. OCP offers flexible work hours, a friendly team atmosphere including staff social events and a dog-friendly office environment. Of course, we are focused on our business, but productivity and flexibility go hand in hand.

We acknowledge that one marker of a healthy organization is strong connections among staff. We strive to maintain an environment where colleagues take time to learn about one another and celebrate diverse ideas and interests. We connect with people in a friendly and outgoing way and respond quickly and supportively to changing situations or conditions. We collaborate as a team and enjoy bouncing ideas off of each other.

Our agency is ready to grow, and you can help build it into something special for the future of children and families of Lane County and beyond. Are you ready for an opportunity to make a difference?

Diversity, Equity, & Inclusion:

Oregon Community Programs is an equal-opportunity, affirmative action employer that values diversity. We are committed to creating a diverse workforce by hiring people who bring new perspectives and experiences to our team. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Diverse candidates are encouraged to apply:
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that person may be one who comes with relevant transferable skills from a variety of sources and experience.

Employment Details:

Compensation: $66,227 to $74,048/year depending on experience, bilingual capabilities, and other pay equity differentials.  Eligible for compensation increase at six months.  

Job grade: 17 or 18 depending on experience.

Location: In person, at 1170 Pearl St. Eugene, OR. Must be able to reliably commute or planning to relocate before starting work.